Shipping Policy

Thank you for shopping at vosek.top, operated by West!

Order Processing Time

All orders are processed and shipped within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.

Shipping Methods & Costs

We offer various shipping options to meet your needs. Shipping costs are calculated at checkout based on the weight and dimensions of your order and your delivery location.

  • Standard Shipping: Estimated delivery within 5-10 business days.
  • Expedited Shipping: Estimated delivery within 2-4 business days. (Available for select regions)

Free Shipping: We are pleased to offer free standard shipping on all orders over $50.00 USD. This discount will be automatically applied at checkout.

International Shipping

We proudly offer international shipping to customers in the United States (US) and the European Union (EU).

  • International shipping costs and estimated delivery times will be calculated at checkout based on your location and chosen shipping method.
  • Please note that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
  • We recommend contacting your local customs office for more information regarding potential charges.

Shipping Address Accuracy

Please ensure that your shipping address is entered correctly during checkout. West is not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, the customer will be responsible for the re-shipping costs.

Tracking Your Order

Once your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become active.

Lost or Damaged Packages

If you have not received your order within the estimated delivery time, or if your package arrives damaged, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Information

For any questions regarding your order or our shipping policy, please contact us:

  • Email: [email protected]
  • Phone: 814-926-7718
  • Address: West, 4117 Custer Street, Rockwood (Somerset), PA, US

Last Updated: 2024-07-30